Terms of Service

1. Operator and scope

Operator

NollPang

Business registration

395-40-00428

Mail-order registration

2026-Uijeongbu Songsan-0004 (Songsan 3-dong, Uijeongbu)

Business / support address

Room 204, 2F, 119 Dongil-ro, Uijeongbu-si, Gyeonggi-do 11726, Republic of Korea

Service operations

Jang Ju-hyeok (장주혁)

Support

admin@nollgames.com

These Terms govern MetaRace v2 (the “Game”), provided by NollPang (the “Company”). Accounts, purchases and rewards do not automatically merge with the separate NollPang puzzle game. Contact admin@nollgames.com for support. Personal data is described in the Privacy Policy.

2. Agreement and minors

An agreement is formed when you review and accept these Terms and begin using the Game. You must meet the store rating and applicable age and parental-consent requirements in your country. Purchases by minors require a legal guardian’s consent; transactions made without required consent may be cancelled as provided by applicable law.

Accepting these Terms or reading the Privacy Policy does not constitute blanket consent to advertising, analytics, international transfers or any other processing requiring separate consent. Such processing follows the applicable consent procedure.

3. Login, linking and saved progress

The Game supports guest login and available Google or Apple login options. Availability depends on the operating system and released version. Protect access to your account and device. Account theft, sale or lending is prohibited.

Guest access may be lost after reinstalling the app, changing devices, clearing storage or losing login credentials. Use available account-linking features and keep your account identifier (UID), shown in Settings. Reinstallation or signing into another account does not automatically restore previous progress or purchases.

Progress, upgrades and inventory are saved and synchronized through the device and BACKND game servers. Synchronization may be delayed by connectivity or account changes. We do not guarantee merging separate accounts or simultaneous device progress, or transferring every purchase across platforms. Support will investigate recovery using available records.

4. Racing, upgrades, rankings and rewards

Features include themed stages and races, record-based rankings, equipping and upgrading vehicle frames, engines, wheels and drivers, item use, and management of currency and hearts. Unlock requirements, costs and rewards are shown in the Game.

Content may be awarded for attendance, gifts, stage completion and advertising participation. Eligibility, limits, cooldowns and reward destinations follow the relevant screen. We investigate missing or duplicate grants and make appropriate corrections based on the facts.

Public rankings may show nicknames, country indicators, race scores, records, positions and display information such as the selected driver. We may review suspected manipulation and correct confirmed invalid records. You may appeal through support.

5. In-app purchases, ad removal and restoration

Paid content includes the currency, items, bundles and ad-removal benefits described on the purchase screen. Review the price, currency, contents, duration, consumable status and scope before purchase. Payments are processed through the applicable store, such as Google Play or the Apple App Store, and fulfillment follows receipt verification.

The purchase description specifies which advertising formats and benefits an ad-removal product covers. Benefits do not extend to other games or external services unless stated.

Restoration depends on the original purchasing store account, current game account and product type. Used consumables are not reissued through restoration. Non-consumable entitlements may be checked while duplicate transaction fulfillment is prevented. For delayed delivery, reconnect, use available restoration, or contact support.

Game currency and content provide rights of use inside the Game. Unauthorized cash exchange and player-to-player trading are not offered. This does not restrict statutory refund rights.

6. Advertising and rewarded ads

The Game may show ads through Google AdMob and connected advertising networks. Availability depends on inventory, consent, device and connectivity conditions and the ad provider.

Rewarded-ad benefits are processed when the displayed requirements are met and ad completion is confirmed. Closing early or a failed display may leave the requirements unmet. If a completed reward is missing, send your game UID, approximate time and reward feature to support. We investigate fulfillment using available records.

Starting an ad request does not guarantee an available ad or a confirmed reward. See Advertising and analytics choices for privacy controls.

7. Cancellation, refunds and payment problems

Consumers in the Republic of Korea generally have seven days from receiving the contract information to withdraw as provided by applicable law; if supply starts later, the relevant supply date applies. Mandatory consumer rights in other countries also remain protected.

Withdrawal may be restricted for digital content whose supply has begun or whose value has decreased through use, but only when the applicable legal conditions, including advance disclosure, have been satisfied. Rights concerning separable undelivered content, defects or content differing from its description remain protected.

Where content differs from the description or contract, statutory withdrawal may be requested within three months of supply and within 30 days of discovering, or being able to discover, the discrepancy. Valid cancellation and refunds follow statutory deadlines and the applicable payment reversal process.

Use the original store’s refund route or contact admin@nollgames.com with the product, order number, purchase date, game UID and reason. Never send passwords, verification codes or full payment card numbers. Support also investigates duplicate charges, missing delivery and restoration problems.

Free rewards generally have no cash refund value. Content corresponding to a valid refund may be recovered or adjusted after verification. Uninstalling, logging out or deleting an account is not an automatic refund request, and account deletion does not waive statutory refund rights.

8. Prohibited conduct and restrictions

• Stealing accounts or payment methods, or submitting false payment or refund evidence.
• Modified clients, cheats, unauthorized automation, or forged communications, race results, currency, purchases or ad rewards.
• Exploiting bugs or duplicate grants, or disrupting the service.
• Infringing, impersonating, hateful or unlawful nicknames, or unauthorized account and currency trading.

Measures may include correcting invalid records or improperly obtained benefits and proportionate feature or account restrictions, considering severity and repetition. Except for urgent security measures, we explain the reason, action and appeal method. Send appeals to admin@nollgames.com. Confirmed mistakes will be corrected.

9. Changes, maintenance and discontinuation

Features, balance and reward conditions may change for security, stability, improvements or OS and store requirements. Changes materially affecting purchased content will include information about the impact and appropriate compensation or refund procedures.

Planned maintenance and interruptions are announced in-app, on the website or through another accessible channel. Urgent incidents are announced as soon as practicable. Your network provider may charge data fees.

We generally announce discontinuation at least 30 days in advance, including the reason, end date and handling or refund process for unused paid content. If advance notice is impracticable, we notify users without undue delay. Discontinuation does not extinguish statutory refund or compensation rights.

10. Withdrawal and account deletion

Use the account-deletion feature in the app’s Settings and confirm your request. If you cannot access the app, follow the account and data deletion instructions and contact admin@nollgames.com. A request concerns the specified MetaRace v2 account, not the separate NollPang game or your Google or Apple account.

Deletion removes access to progress, rankings and inventory, which may be difficult to restore. BACKND and other providers may require additional processing time. Legally retained transaction and dispute records are handled separately as described in the Privacy Policy. Logging out, uninstalling or unlinking a login provider does not itself delete the entire server-side account.

11. Intellectual property, liability and disputes

Game code, graphics, audio and trademarks belong to the Company or their rightful owners. Use the Game within the permitted scope. Unauthorized copying, commercial distribution and infringement are prohibited, except where allowed by law or the rights holder.

Each party is responsible under applicable law for damage attributable to its unlawful acts or breach of these Terms. Free services or use of external stores or ads do not automatically exclude the Company’s legal responsibility.

Unresolved disputes may be taken to competent consumer authorities, mediation or courts. Korean law governs, without restricting mandatory consumer protection or statutory jurisdiction in your country of residence.

12. Revisions, language and application

Ordinary changes are announced at least seven days in advance with their content, reason and application time. Adverse or material changes to existing users’ rights or duties are announced at least 30 days in advance. Individual notice and consent are obtained where required; silence alone is not blanket acceptance.

This revision updates the NollPang company name, support email and descriptions of the Game’s current account, racing, upgrade, purchase, advertising and deletion features. The next app update will link to it. Application to existing users follows required notice and consent procedures. Users who disagree may contact support, stop using the Game or request withdrawal. Remaining paid content is handled under applicable law and purchase conditions.

Korean and English versions are intended to convey the same meaning. Translation differences do not restrict mandatory rights. 한국어 버전